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February 23, 2009

RT 3.8 Tutorial: Dashboards

    If you have ever wanted to be notified of something in RT, and share it with others—to followup on a set of tickets monthly, for instance, track the status of a queue, or group a set of different saved searches all related to the same project—you can set up notifications with dashboards: named, shared collections of saved searches.

    "Dashboard Notifications - a Quick Introduction," a PDF tutorial by our own Ruslan, shows you how to use this new feature in RT 3.8.

Download "Dashboard Notifications – a Quick Introduction"

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