Best Practical

RTFM 2.4.2 Now Available!

We are happy to announce that RTFM 2.4.2 is now ready for download!

It includes a number of bugfixes and an important compatibility fix
which you need to use RTFM with RT 3.8.3 or greater.

You can download it from:

http://download.bestpractical.com/pub/rt/release/RTFM-2.4.2.tar.gz
http://download.bestpractical.com/pub/rt/release/RTFM-2.4.2.tar.gz.sig

SHA1 sums

d96b0cd58d983098e4543143aef06b351fdd4a84  RTFM-2.4.2.tar.gz
bbdf23e5da00e6b464f15d72adfe16f43e70837b  RTFM-2.4.2.tar.gz.sig

A changelog can be found after the cut:

RT 3.8.4 Now Available!

We are happy to announce that RT 3.8.4 is now available. You can
download it from:

http://download.bestpractical.com/pub/rt/release/rt-3.8.4.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.8.4.tar.gz.sig

SHA1 sums
c786eb78dd6c8374da3bc0dd10414e040d69864f  rt-3.8.4.tar.gz
7af1be26513b2b26390a456a3360e5cda7d63008  rt-3.8.4.tar.gz.sig

This is primarily a bugfix and security release of RT.

The most important fix is that RT now requires the SuperUser right to edit global RT at a Glance.  In all previous 3.8 releases, the "ShowConfigTab" right unintentionally enabled this. If you have not granted this right to any non-administrative user, then this issue should not affect you.

Alternatively, you can download and install the patch that resolves this issue without requiring an upgrade to 3.8.4.

A more complete list of bugs and features can be found after the cut.
Please note that there is a change to database content in this release; see UPGRADING for more.

RT 3.6.8 Now Available!

We are happy to announce that RT 3.6.8 is now available. You can
download it from:

http://download.bestpractical.com/pub/rt/release/rt-3.6.8.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.6.8.tar.gz.sig

SHA1 sums
c7b4fac30b5b91a1c7f64bc05ecf63f40aaec50d  rt-3.6.8.tar.gz
cb80cca50254127362a8ff8d9af71ff66881f300  rt-3.6.8.tar.gz.sig

This is a bugfix and security release of RT.

The most important fix is that RT now requires the SuperUser right to edit global RT at a Glance.  In all versions since 3.6.2, the "ShowConfigTab" right unintentionally enabled this. If you have not granted this right to any non-administrative user, then this issue should not affect you.

Please download and install the patch that resolves this issue without requiring an upgrade to 3.6.8.

A more complete list of fixes can be found below.

Fixes & Cleanups

• Updated italian translation (Thanks to Nicola Murino)
• validate CFs in SelfService
• Fix: On comment/correspond, attached files are not recorded if comment/response content is empty.
• Add HasAttribute and HasNoAttribute to the tisql
• Allow only SuperUser to edit RT at a Glance
• Copyright updates

Use Hiveminder on your iPhone with iMinder!

A while back, we released a web services API for Hiveminder.  The Hiveminder API powers todo.pl as well as a host of other small tools.

Kris Arnold, a Hiveminder user and  software developer has created iMinder, a nifty (and free) Hiveminder client for the iPhone and iPod Touch.

If you're an iPhone or iPod Touch user, you can download iMinder 1.0.1 the App Store. Built on the Hiveminder API, iMinder lets you access your tasks using an intuitive iPhone interface and transparently keeps your iPhone in sync with Hiveminder. (It does a bunch of other cool stuff too.) 

When you start up iMinder, you'll see something like this:

iMinder lets you make changes to a task via your phone:

Read more at iMinder's website, or follow iMinder development on Twitter.

Thanks, Kris!

(More screenshots after the cut)