I'm pleased to announce that the first release candidate for RTIR 2.6.0 isnow available for download.
The major change in RTIR 2.6 is improved control of custom fields in RTIR. In earlier releases, all of RTIR's custom fields were prefixed with '_RTIR_'. RTIR 2.6 continues our work to move RTIR to using standard RT APIs and extension mechanisms. It's now easier than ever to add and remove fields in RTIR with fewer side effects and less custom code.
This upgrade is NOT fully automated. It's very important that you validate all custom code stored in RT's database. You can read more about the upgrade procedure in the "UPGRADING" document included in the distribution. If you already have a support contract for your RTIR instance or are interested in picking one up, Best Practical can make staff available to help you plan your upgrade.
RTIR 2.6 is intended for use with RT 3.8.
Information on other changes in RTIR 2.6.0RC1 is below.
http://download.bestpractical.com/pub/rt/devel/RT-IR-2.6.0rc1.tar.gz http://download.bestpractical.com/pub/rt/devel/RT-IR-2.6.0rc1.tar.gz.sig
SHA1 sums:
0e832292326abf129690af6f9a39c6d070d6e95a RT-IR-2.6.0rc1.tar.gz 189cab91270c41b0bcf3b7c380b6d779e004ca38 RT-IR-2.6.0rc1.tar.gz.sig
Changes: * INCOMPATIBLE: prefix '_RTIR_' has been deleted from all custom fields in RTIR. See UPGRADING for upgrade instructions. * INCOMPATIBLE: New option %RTIR_CustomFieldDefaults that replaces several $RTIR_*_default options that were there before, don't forget to update config. * almost all default Custom Fields of RTIR now can be disabled or un-applied. Read more in Administration Tutorial. * IP CF can be changed to single value * On create with linking (a new child from an incident or a new incident from a child) use default values for custom fields from linked object * allow to use any custom field for lookup, not only IP, no UI at the moment, but can be used via arguments of a URL in clicky actions or linked CFs * switch SimpleSearch over to the buttonless version * RTIR's SimpleSearch searches by IP in all queues if query is an IP only * we have search in any RTIR's queue, so we need default search format, new entry in $RTIRSearchResultFormats config option * switched over RT's style for RTIR's query builder * RT::IR->OurQueue(...) method * RT::IR->CustomFields(...) method * refactored test suite for re-use in RTIR's extensions * better described Incident input field on Create pages